At the right place
A survey starts at its terminal — or not at all.
Observer follows each researcher to their assigned location and opens the survey only once they have arrived. Every stop is pinned where it happened.
Observer, the field app
The app your survey teams carry
Observer guides each researcher through their survey and checks the work as it happens: the right place, the right time, and nothing lost on the way back.
Four guarantees
Field data you can trust — checked where it is collected
RouteLab Observer is the app your survey teams carry. It will not let a survey happen in the wrong place, at the wrong time, or disappear on the way back.
At the right time
Every observation carries a time you can rely on.
Assignments have scheduled windows and a live countdown, supervisors see who is running late, and timestamps are corrected against network time rather than trusting the phone's clock.
Nothing lost
Built for places with no signal.
Every record is written to the phone the moment it is made — screen locked or app closed — and uploaded when a connection returns. Observer never shows data as sent until the server has it.
Every record accountable
Know who recorded what — and review it.
Each assignment names who planned it. Every stop, route and departure is kept as its own record, with its time and place, and stays reviewable in history.
One app, every survey
Purpose-built for each survey type
Each survey has its own guided screens — not a generic form with different labels.
In your team's language
Speaks the language of the field
Observer ships in four languages, right-to-left included, and new ones can be added for the country you work in.
- English
- العربية
- Español
- Français
Put Observer in your team's hands
Start in the app, or tell us about your project and we'll walk you through it.